Privacy

This definition shall, where applicable, incorporate the definitions provided in the Data Protection Legislation.

2. Information About Us

2.1          Our Site are owned and operated by Franz Hoffmann- Feinleder, a limited company registered in Germany under company number HRA 2.474, whose registered address is inferior court in Stuttgart- DE and whose main trading address is Schwabstr. 36B in 70197 Stuttgart, DE.

2.2          Our VAT number is DE 814773469.

2.3          We are the Data Controller and responsible for the Personal Data that we collect about you through your use of Our Sites.

2.4          The person in charge of data protection compliance here at Franz Hoffmann- Feinleder | is Thomas Schmidt. He can be contacted by email at ts(at)feinleder-hoffmann.com, by telephone on  +49 (0) 711 61 74 75, or by post at Schwabstr. 36B in 70197 Stuttgart, DE.

3. What Does This Policy Cover?

This Privacy Policy applies to any Personal Data we collect from you. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

4.1          Under certain circumstances, you have rights under data protection laws in relation to your Personal Data. You can:

4.1.1     Request access to your Personal Data (commonly known as a "data subject access request"). This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

4.1.2     Request correction of your Personal Data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

4.1.3     Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.)

4.1.4     Object to the processing of your Personal Data where we are relying on a legitimate interest or those of a third party and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

4.1.5     Request restriction of processing your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

4.1.6     Requests transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

4.1.7     Right to withdraw consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

4.2          If you wish to find out more about the above rights or to exercise any of the above rights, please contact us by sending an e-mail to . We will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

4.3          Please keep in mind there are exceptions to the rights set out above, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so.

5. What Data Do We Collect?

Depending upon your use of our Site, We may collect some or all of the following personal and non-Personal Data (please also see section 16 on our use of Cookies and similar technologies):

5.1          name;

5.2          business/company name

5.3          job title;

5.4          profession;

5.5          contact information such as email addresses and telephone numbers;

5.6          demographic information such as post code, preferences

5.7          financial information such as credit / debit reliability

5.8          IP address;

5.9          web browser type and version;

5.10       operating system;

5.11       a list of URLs starting with a referring site, your activity on our Site, and the site you exit to;

5.12       relevant information on colleagues who may be attending training courses, including names, job titles, dietary requirements and any other relevant information disclosed at the time of ordering material from us.

5.13       If you are applying for a job with us, we will also collect details of the role you are interested in and your CV. If you are unsuccessful, we will retain this for up to 1 year following notification that you have been unsuccessful.

6. The Legal Basis for Processing Your Personal Data

6.1        We will only process your Personal Data when the law allows us to. The legal basis for processing your Personal Data for the above reasons will typically be one of the following:

6.1.1     When we have your consent; or

6.1.2     Where we need to perform the contract we are to enter into or have entered into with you; or

6.1.3     Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; or

6.1.4     Where we need to comply with a legal or regulatory obligation.

6.2        Where we rely on legitimate interests, the interests we are relying on are:

6.2.1     to keep our records updated and to study how our Site and services are used;

6.2.2     to administer and protect our business and web presence (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting);

6.2.3     to inform our marketing strategies; and

6.2.4     to grow our business.

7.          The Purpose for Processing your Personal Data

7.1       We will process/use your Personal Data for the following purposes:

7.1.1     providing and managing your Account;

7.1.2     personalising and tailoring your experience on our Site;

7.1.3     supplying Our products AND services to you or your company or your organisation;

7.1.4     communicating with you in general in order to provide our services; or

7.1.5     as part of our efforts to keep our Site safe and secure.

7.2        we may also use your Personal Data to recognise you when you return to one of our Site please view section 16 for more information about Cookies.

7.3        with your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone or post with information, news and offers on Our products AND services. We will not, however, send you any unsolicited marketing or spam and will take all steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Legislation.

8. How and Where Do We Store Your Data?

8.1          We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal requirements. This means that Personal Data is destroyed or erased from our systems when no longer required. 

9. Data Security

9.1          Data security is very important to us, and to protect your data we have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.

9.2          We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9.3          Of course, we cannot absolutely guarantee the security of the internet or external networks and any online communications (e.g. information provided by email or through any of our Site are at your own risk).

9.4          Where we have given you (or where you have chosen) a password which enables you to access certain parts of one or more of our site, you are responsible for keeping this password confidential and we ask that you do not share this password with anyone.

10. Third-Party Links

10.1          Our Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements/policies. When you leave one of our Site, we encourage you to read the privacy notice/policy of every website you visit.

10.2          Third parties (including but not limited to Verto) whose content appears on our Site may also use third party Cookies, as detailed below in section 16.  Please refer to section 16 for more information on controlling Cookies. Please note as mentioned above we do not control these third-parties and how they use your Personal Data.

11. Sharing of your Personal Data

11.1        We may share your data as follows:

11.1.1     with other companies for contracted work, consulting, auditing projects requiring the expertise of third parties;

11.1.2     with our employees on a ‘need to know’ basis for legal, business or administrative purposes;

11.1.3     with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law;

11.1.4     with third parties such as prospective investors, affiliates, partners, and advertisers (the data that will be shared in this instance is statistical data that we have compiled about your use of our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you.)

11.1.5     government or official bodies where we may be legally required to do so, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

12. International Transfers

12.1        We currently do not transfer or store your Personal Data outside the European Economic Area (EEA).  If this changes and we do need to store and/or transfer your Personal Data outside the EEA this Policy will be updated.

12.2        If we transfer and/or store your Personal Data outside of the EEA, we will ensure a similar degree of protection is afforded to it as it is within the EEA by ensuring at least one of the following safeguards are implemented:

12.2.1     We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission.

12.2.2     Where we use certain service providers, we may use specific contracts approved by the European Commission which give Personal Data the same protection it has in Europe.

12.2.3     Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to Personal Data shared between the Europe and the US.

13. What Happens If Our Business Changes Hands?

13.1          We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any Personal Data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

13.2           In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

14. Marketing and Communications

14.1          From time to time, we may wish to send you (companies/organisations only) details regarding our products and services, upcoming special offers and other information which may be of interest to you, in accordance with GDPR. Franz Hoffmann- Feinleder does not send such unsolicited marketing communications to members of the public, sole traders or partnerships unless by request or if there is a pre-existing relationship.

14.2          You can opt-out of receiving emails from us by unsubscribing using the links provided in each of our marketing emails, or by contacting us at info(at)feinleder-hoffmann.com.

15. Your Right to Withhold Information

15.1        You may access certain areas of our Site without providing any data at all. However, to use all features and functions available on one or more of our Site you may be required to submit or allow for the collection of certain data.

16. Our Use of Cookies

16.1       As you interact with our Site, we may automatically collect Personal Data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies and other similar technologies.

16.2       our Sites may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. As mentioned, we use Cookies to facilitate and improve your experience of our Sites and to provide and improve our products AND services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and Personal Data is protected and respected at all times.

16.3       By using our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on our Site for analytics and remarketing. These Cookies are not integral to the functioning of our Site and your use and experience of our Site will not be impaired by refusing consent to them.

16.4       All Cookies used by and on our Site are used in accordance with current Cookie Law.

16.5       Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies or to learn more about our Privacy Policy. By continuing to browse our Site, you are giving your consent to the placing of Cookies. Cookies enable us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Site may not function fully or as intended.

16.6       Certain features of our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed in section 16.9 below, but please be aware that our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

16.7       Our Site use maps provided by Google (Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site are used. This, in turn, enables us to improve our Site and the products AND services offered through them. You do not have to allow Google to use these Cookies, however whilst the use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve them, making the experience of using them better and more useful.

If you do not wish to be tracked by Google’s analytics or maps services, you can refuse the use of these cookies by downloading and installing Google Analytics Opt-out Browser Add-on.

16.8       We do use sharing buttons in order to make it easier for you to follow our content via your social media pages. These buttons are third-party cookies which are placed onto your computer or device when you visit any of our Site. Even without you clicking on the relevant sharing button, these social media platforms are aware that you have visited one or more of our Site, and may use this information when building their profile of you, and deciding what advertisements you might like to see. You should check the respective policies of each of these social networks to see how exactly they use your Personal Data. This process does not involve us collecting or storing any of your Personal Data ourselves.

16.9       In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

16.10       You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Sites more quickly and efficiently including, but not limited to, login and personalisation settings.

16.11       It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
 
17. Contacting Us and Complaints

If you have any questions or complaints about Our Sites or this Privacy Policy, please contact us by email at info(at)feinleder-hoffmann.com, by telephone on +49 (0) 711- 61 74 75, or by post at Schwabstr. 36B in 70197 Stuttgart, DE. Please ensure that your query is clear, particularly if it is a data subject access request.